Hubio Fleet privacy policy

At Hubio Fleet we understand that privacy is one of the biggest concerns for Internet users. Hubio Fleet respects the privacy of every person who visits our website or uses our products. We’ve created this statement to demonstrate our commitment to your privacy and to show the value we place on the information you provide to us.

Who we are

Hubio Fleet is a provider of simple, low-cost vehicle tracking designed to improve driving behaviour, lower the cost of fleet operation, increase productivity and minimise vehicle wear and tear. Hubio Fleet offers simplicity from day one – an easy plug-and-play OBD device, a simple-to-use interface, and excellent service and support – so you can immediately unlock the value of live tracking at the best price on the market.

Safety is at the forefront of our values and we believe that educating drivers on how to improve their driving style should be simple, non-intrusive and effective. Our dashboard gives an overview of your entire fleet’s driving standard, as well as allowing you to drill down into individual driver behaviour. The intelligent data reports enable personalised feedback that can improve driving habits. These insights lead to improved driving style, which minimises the risk of accidents and reduces fuel costs by up to 15%.

Links to other websites

The Hubio Fleet website contains links to other sites. Hubio Fleet is not responsible for the content or privacy practices of these sites. We encourage you to read the privacy statements of these linked sites, as their policies may differ from our own.

About information you volunteer

You may be asked to supply information via the website. This might include your name, email address, other contact info, and demographic data such as your occupation. We use this information to:

  • send you a newsletter, if you’ve requested it
  • alert you about new products and product updates
  • provide you with information you have requested about the company and about our products
  • collect survey data to improve our products and services
  • notify winners of contests we run periodically
  • send you or a colleague an email you’ve requested
  • send you an email confirming a subscription or download

We will never share or sell individual personal information without your advance permission, unless compelled to do so by law. When you volunteer information that may be shared with our partners, we will ask you explicitly to grant us such permission by opting in on a web page.

Contests and surveys

Periodically, we run contests and surveys for our clients. Participation in these is entirely voluntary, and you have a choice whether or not you disclose the requested information. Information requested may include contact information (such as name and email address) and demographic information (age, postal code, and answers to specific questions, such as computer use).

We use contact information to notify winners. Other information we collect is anonymised and used by Hubio Fleet to improve our offerings.

Confirmation messages

When you download certain Hubio Fleet documents we request your email address so we can send you a confirmation message.

Opting out

Should you subscribe to a Hubio Fleet newsletter, each newsletter will contain simple instructions on how you can cancel your subscription.

Technical and demographic information

Hubio Fleet collects technical and demographic information about you that does not personally identify you. Examples of this type of information include the computer operating system you use, your Internet browser, your domain name and IP address, and the web pages you view. IP addresses are not linked to personally identifiable information.

We use this information to diagnose problems with our website and to better tailor its content to your needs.

Information we collect

We receive and store certain types of information when you interact with this site. Hubio Fleet automatically receives and records information on our server logs from your browser including your IP address, cookie information, and the page you requested. The site uses cookies and tracking technology for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Personal information cannot be collected via cookies and other tracking technology.

We collect personal information, such as name, postal address or email address only when voluntarily submitted in an email request to us. If you contact us via our website, you agree that by initiating such communications, Hubio Fleet and its agents may send you email and other communications that are related to your initial or subsequent emails.

Will my information be shared?

We will share your information when we’re legally required to provide data. We may also share business or personal information when we believe, in good faith, that release is necessary to comply with the law; to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Hubio Fleet, its affiliates, their employees, our users, or others. This includes, without limitation, exchanging information with other companies and organisations for fraud protection.

We may use third party service providers to help us analyse certain online activities. For example, these service providers may help us measure the performance of our online advertising campaigns or analyse visitor activity on our website. We may permit these service providers to use cookies and other technologies, such as web beacons or pixel tags, to perform these services for us. We do not share your personal information with these third party service providers, and they do not collect such information on our behalf.

Except as set forth above, you will be notified when your business or personal information may be shared with third parties, and will be given the option to prevent the sharing of this information.

Information security

We are committed to handling your information with high security standards. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to information only for those employees or affiliates of Hubio Fleet who require it for their job responsibilities.

In operating our website, we may transfer business or personal information to service centres operated by Hubio Fleet, our affiliates, and our data processing service suppliers, which may be located in the UK or USA. In these circumstances, we will comply with laws applicable to such transfers and will take steps to ensure that people in the UK and USA take appropriate steps to protect business or personal information in accordance with applicable laws and the terms of this policy.

Open rates and clicks

Hubio Fleet sends email and tracks the open rates of the HTML version of these messages. This allows us to improve the quality of the messages we send. Hubio Fleet cannot track open rates on plain text messages. Hubio Fleet may also track clicks on website links included in the messages.

Hubio Fleet employs the use of transparent images in our messages for tracking purposes. This only tracks open rates of messages that have been deployed by Hubio Fleet. Upon opening, messages sent from Hubio will send a notification to our internal reporting services.

How we protect the information you provided

Hubio Fleet takes strong precautions to protect the information you provide from loss, misuse, unauthorised access, alteration, or destruction.

How you can change the information you provided

If you have provided information to Hubio Fleet and would like it deleted from our records, or you would like to update information you’ve given us, please send an email to support@hubiofleet.com.

Contacting us if you feel you have received unsolicited email

Hubio Fleet does not send or condone unsolicited email, or “spam”. We send email only to people who have requested information about our products, or have attended industry events in which Hubio Fleet participates.

If you feel you’ve received unsolicited email from Hubio Fleet, please send a message to support@hubiofleet.com. We promise to deal with your issue promptly.

Changes to the privacy policy

We may change the privacy policy in the future. Any changes will apply to activities and information on a going forward basis and a notice will be posted to the website along with the revised privacy policy. We encourage you to review the privacy policy whenever you visit the site to make sure you understand how any personal information you provide may be used.

Other concerns

If you have questions or concerns about our privacy policy, you can contact us by phone, fax, email or conventional mail.

Hubio Fleet
Second Floor, Home Ground Barn
Pury Hill Business Park
Near Alderton
Towcester
NN12 7LS
United Kingdom

Tel: 0330 100 3353
Email: support@hubiofleet.com