Coldcall rolls out Hubio cameras across its van fleet

Coldcall, a division of Samworth Brothers is the latest operator to adopt in cab cameras in association with vehicle tracking.

It has recently fitted 40 Mercedes Vito and Sprinter vans with integrated 3G cameras and GPS tracking units from Hubio Fleet.

Its fleet covers over three million miles annually distributing a range of sandwich products to Tesco petrol stations around the country from its six regional depots on behalf of its sister company Bradgate Bakery.

Coldcall has successfully operated telematics on its vehicles for the past four to five years and decided to upgrade to cameras to keep its insurance premiums under control and protect its drivers while they are on the road.

“Driving is becoming more challenging and we wanted to maximise protection for our vehicles and drivers,” explained Paula Shaw, Coldcall’s head of operations.

“We wanted to be able to support any incident with filmed footage to help manage any insurance claims more efficiently. Tracking driver behaviour and driving styles is also good for us to ensure our drivers are considerate when they are at the wheel of one of our vans and that our vans are working efficiently

“We’ve already had 2-3 minor incidents in the five months since their introduction which provides us with peace of mind our new camera/telematics technology has been a sound investment,” she added.

Could you be saving more fuel?

Much of the advice surrounding driving behaviours which improve fuel efficiency is basic. You can find tips from a host of driving resources online and you will find similarities and, not surprisingly, it’s not rocket science.

Whilst you may feel like you’re telling your experienced fleet drivers information they already know, we all also know it’s too easy for drivers to fall into bad driving habits which consume more fuel.

We looked at the guidance from the Energy Saving Trust which will result in savings at the fuel pump. In addition, much of the advice also improves safety:

  1. Drive smoothly

By remaining focused on what’s going on around you and maintaining a safe distance from the vehicle in front, drivers can more easily anticipate situations and actions from other road users avoiding the need for harsh braking as much as possible.

  1. Step off the accelerator

Most modern vehicles are fitted with technology which automatically switches off an idling engine whilst hybrid vehicles will swap to electric mode in lower speeds thereby saving fuel.

  1. Shift up early

Avoiding over acceleration saves fuel so move up through gears earlier, with 2,000-2,500 revs per minute (RPM) recommended and skipping gears to reach a higher gear quicker will also have an effect.

  1. Avoid excessive speed

As obvious as it sounds, remember the higher the speed the faster the fuel consumption. Maintaining a constant speed will save fuel and means drivers are less likely to have to brake and accelerate.

The Energy Saving Trust also recommends a number of other fuel saving tips which are not directly linked to driving behaviour itself.

  1. Use air conditioning sparingly

Using your air conditioning unit leads to higher levels of fuel consumption so using it sparingly will be beneficial. Up to 30mph, it is more fuel efficient to open your window rather than use the air con but at high speeds the reverse is true.

  1. Turn off/avoid idling

If your engine does not do this automatically, turn off your engine if you are stationary for any length of time – beyond a minute is the recommended time.

  1. Reduce drag

Accessories such as racks, roof boxes and bike carriers affect drag which in turn increases fuel consumption so if they are not in use, remove them.

  1. Avoid unnecessary weight

Carrying additional weight means your vehicle needs to consume more fuel to keep moving so keeping loads at a minimum helps reduce fuel bills.

  1. Maintenance

Keeping your vehicle in the best condition for the road means it will operate at its optimum. Servicing your vehicle according to manufacturers’ recommendations will ensure engines are working as efficiently as possible whilst checking tyre pressure, particularly prior to a long journey, as underinflated tyres create more rolling resistance which uses more fuel.

The Trust recommends undertaking driver training and implementing incentive schemes to reward the best drivers. Company vehicle drivers who have use of a fuel card but are charged for their private mileage are more likely to adopt fuel efficient driving behaviours than if a fixed ‘pence per mile’ system is in place.

To find out how our telematics can help improve driver behaviour click here.

Hubio Fleet’s top tips for fuel efficient driving

Often the best way to drive home a business case is to back it up with stats and for fuel efficient driving, the stats are nothing short of staggering.

The Energy Saving Trust estimates most fleets can save up to 15% in fuel costs as a result of implementing fuel efficient driving policies.

More than half (55%) of all businesses which use telematics highlighted fuel costs as one of the major benefits in the RAC’s Telematics Report 2016 whilst 43% also cited fewer collisions and 49% experienced a reduction in speeding incidents and fines.

Perhaps one of the easiest ways to make a difference is to encourage drivers to adopt more consistent levels of speed.

The Trust illustrates this graphically highlighting how fuel efficiency drops by as much as 27% for a large diesel van when travelling at 75mph compared to 60 mph. Even for petrol and diesel powered vehicles (1400-2000cc, Euro 5) fuel efficiency drops by 12.8% and 17.7% respectively.

Take a look below at Hubio Fleet’s top tips on reducing your fuel costs:

Research by insurance company Direct Line found drivers who braked and accelerated excessively spend £560 more on fuel each year. The study, which analysed 319,000 journeys made by 2,000 drivers, found that smoother drivers were able to reduce their visits to fuel stations from an average of 20 times to 12 a year.

Drivers can also reduce fuel consumption by 5% when turning off their air conditioning when it isn’t necessary according to ADEME France.

UK motorists waste £246 million a year by running cars on under-inflated tyres, according to Michelin. The 2015 research found that as many as 62% of vehicles on the road were being driven on under-inflated tyres with more than a third (37%) having one tyre which was ‘dangerously’ under-inflated.

Fuel efficient and safer driving go hand in hand and as well as savings at the fuel pump, a reduction in accident costs and insurance premiums are likely. When the Energy Saving Trust conducted a review of the Carlsberg UK fleet, the company managed to reduce and hold their insurance premiums over a three-year period.

The influence of telematics on driver behaviour

Telematics provide fleet managers with a wealth of information which ultimately saves costs and makes our roads safer.

The combination of modern engines and telematics to positively influence driver behaviour means companies can save hundreds of pounds on their fuel bills and on other motoring expenses.

Monitoring drivers has ditched its Big Brother image, and now plays a vital part in helping companies manage its fleets. From ensuring vehicles are not used out-of-hours to identifying drivers with bad driving habits, there are many positive aspects of driver monitoring, particularly around Duty of Care.

One Hubio client Skilled Labour Services (Southern) Ltd, which provide construction teams complete with van to developments across the south, has saved 15% on its monthly fuel bill after implementing its Hubio telematics. The £600 a month saving on fuel is a result of installing telematics in each of its vans which has enabled managing director Richard Allen to track where any of its vans are at any given point, This makes it easy to establish those being used for private mileage and to monitor driver behaviour which affects fuel consumption.

Meanwhile, Carlsberg UK has saved £568,687 and 502,549 litres of fuel since 2011 after the Energy Savings Trust undertook its ‘Green Fleet Review’ of its fleet of 296 vehicles . The environmental impact is also huge with 1,346 fewer tonnes of CO2 pumped into the atmosphere as a result.

With evidence suggesting fuel efficient driving does not increase journey times, telematics helps educate drivers by providing the information fleet managers need to illustrate how savings can be made.

The RAC’s Telematics Report 2016 found a huge increase in the use of telematics up from 38% in the 2015 survey to 65% in 2016.

Businesses are using telematics for a variety of purposes, according to the RAC research:

  • 80% for staff vehicle tracking
  • 54% to monitor driving behaviour for training purposes
  • 47% for accurate mileage reports for tax and expenses purposes
  • 44% for supporting customer service by monitoring delivery vehicle progress
  • 37% for monitoring a vehicle’s ‘health’

To find out how telematics can help you improve your driver’s behaviour click here and make sure you look out for the next in the series of our driving behaviour blog.


How telematics can fight road freight crime- Part 3

Part III: Fight road freight crime with telematics

Road freight crime costs the UK economy £250m annually and companies are now fighting back by installing telematics systems which can geofence a vehicle’s location or/ against suspicious activity.

Whilst being targeted by ‘crash for crash’ criminals is more likely to hit the headlines, as we highlighted in our previous blog, companies, particularly those which use vans and HGVs to transport goods and equipment, are more likely to be the victims of theft.

There were 1,400 reported incidents of theft of road freight vehicles and engineering plant and 2,700 reported incidents of theft from Light Goods Vehicles.

With insurance premiums continuing to rise whilst the higher insurance premium tax added more to the bill when came into force in June increasing from 10% to 12%, organisations are increasingly looking at ways to reduce claims and thereby lower costs.

Running a fleet is a costly business in itself without the additional hazard of being a criminal target which could befall a company at any time. Protecting your assets is a sensible strategy.

Telematics can have a dramatic impact on costs. Last year SMEs experienced a 30% increase in such incidents with vehicles targeted on driveways, roadsides and motorway services. Telematics systems can also help protect against theft of tools from vans.

Hubio’s Track and Trace uses GPS location to record the last known position of a vehicles and collate the journey history enabling 24-7 monitoring of vehicles.

Vehicle use can be further monitored by setting up by geofencing whereby a virtual perimeter is set up and an alert triggered whenever a vehicle enters or exits a location so any unauthorised usage can be monitored. It means should a theft of the vehicle occur, the system flags up suspicious activity although it also identifies any unauthorised driving by employees.

Figures from the Transported Asset Protection Association’s (TAPA) Incident Information Service (IIS) database are even more worrying despite seeing a reduction in this type of crime in more than a year.

In March this year out of crimes relating to Europe, Middle East and Africa (EMEA) regions, the UK suffered the highest number of incidents at 72. The incidents include the high profile case of an armoured van stolen from Heathrow Airport’s Terminal 4 which was found abandoned shortly afterwards with €8,108,416 in cash stolen. Two employees of the security company were arrested two days later on charges of conspiracy to steal. Other incidents included a loss of €812,420 of a shipment of swimming goggles from a trailer in the West Midlands and €293,986 of laptops and computers from an unattended vehicle in a layby in Northamptonshire.

To reduce the likelihood of theft of goods from your vehicles or the theft of the vehicle itself, talk to Hubio about its telematics systems including geofencing!

How telematics can protect your drivers, your assets and even lower costs- Part 2

Part II: Don’t be a ‘Crash for Cash’ victim

‘Crash for Cash’ insurance scams cost the sector a massive £340 million a year with companies often finding themselves the target of criminal gangs.

Whilst most footage from dash-cams will be used as supporting evidence in legitimate incidents, as discussed in our previous blog, companies, particularly those with branded vehicles, are increasingly the targets of criminal gangs.

As part of a company or large group, the reasoning is that the vehicles are not just insured but claims will automatically be rubber stamped as part of a process and the claim will not be as vigorously defended as it would with a private motorist.

Companies fight crime by installing cameras 

However, companies are now wise to the scamming and are fighting back by installing cameras with some recent high profile cases seeing perpetrators facing the full brunt of the law.

Recording high quality imagery even in low light, the footage is automatically uploaded to the cloud and onto the Hubio fleet manager platform which means an SD card isn’t required saving time and also in the event of a ‘crash for cash’ scam prevents evidence being lost should the perpetrators spot the dashboard camera and make a grab for the equipment.

The Insurance Fraud Bureau (IFB) recently landed its 500th conviction in May this year  against a criminal gang which had deliberately caused a crash in Warwickshire and made multiple claims to insurance companies for fake injuries, vehicle damage and solicitor costs.

‘Crash for cash’ incidents are a nationwide problem, but the IFB has identified the top 10 postcodes where the scam is particularly prevalent. Dominated by postcodes in Birmingham (six) and Bradford (three) with one Bolton postcode making its way onto the list, drivers are warned to be particularly vigilant when driving in these locations.

However, locations in the top 20 also include postcodes in north London, Ilford, Enfield, Manchester, Halifax and Liverpool.

For added driver safety, the camera includes a panic button which the driver can use if they feel they are in any danger.

Contact Hubio to find out how its sophisticated telematics system with 3G camera can help protect your fleet and your drivers.

Source: Crime Stoppers , Crash for Crime


How telematics can protect your drivers, your assets and even lower costs- Part 1

Part I: Letting the evidence speak for itself

Increasingly, companies are reporting how vehicle cameras have helped them successfully defend against insurance claims.

Other than negotiation and comparing quotes, the only way to lower costs is to have fewer claims or to manage the claims more efficiently. One of the best ways to reduce claims is to collate supporting evidence which categorically shows your driver was not at fault. Cue the vehicle camera!

Hubio’s most advanced telematics system incorporates GPS vehicle tracking and driver behaviour monitoring, along with an integrated 3G camera ensuring any incident is captured on film. The film can be used as evidence should an incident occur and can reduce the likelihood of a 50-50 when insurance companies agree to take on board their own driver’s costs if blame can’t be attributed to one driver.

According to a Fleet News poll, 69% of respondents said they would consider using a dash-cam and 15% had already installed the technology. An increasing number of fleets are opting for self-insured premiums to help reduce mounting costs, the camera is fast becoming a vital piece of equipment to protect assets and it is increasingly helping resolve insurance disputes.

With the majority of larger fleets being self-insured, the camera plays a vital role in providing filmed assets to support the First Notification of Loss (FNOL). The assets help support and speed up taking control of the vehicle recovery and repairs which is vital in keeping incident management costs down.

Find out how Hubio’s systems can help you keep track of your fleet, monitor driver behaviour to identify any training requirements and, crucially, provide supporting evidence in insurance claims and driver accidents.

Hubio keeps the Carter Haulage & Storage fleet on the right track

Vehicle tracking has played a key factor in the successful operation of this Norfolk haulage company for over a decade

A Norfolk based haulage company is celebrating 10 years of using vehicle tracking by installing the latest version of Hubio Fleet’s web based fleet tracking system.

Carter Haulage & Storage runs a mixed fleet of 28 trucks and over 80 trailers from its headquarters near King’s Lynn, west Norfolk, ranging from 44 to 150 tonnes GVW.

High value fleet management

The 44-tonne trucks are used for general haulage and carry onions, potatoes and sugar beet depending on the season. The Carter Haulage fleet also comprises high value and highly specialist low loaders and semi low loaders. These support customers in the UK and Europe with a specialist service for the movement of abnormal loads and machinery.

This high value fleet means Carter Haulage use Hubio Track and Trace for tracking its vehicles and their loads in real time which also enables them to keep customers informed of estimated consignment arrival times. Customer peace of mind has been a key factor in Carter continually using vehicle tracking across its fleet.

Hubio Track and Trace enables fleets to identify the last known position of each vehicle and its journey history as well as capturing key data such as idling times, out of hour’s usage and utilisation of auxiliary devices such as cranes which feature on some of the Carter Haulage fleet. It guarantees around the clock asset management, even when the vehicles make an occasional trip abroad.

Efficiently managing drivers

For Carter Haulage, its drivers are as valuable to the business as its vehicles, with its heavy haulage service employing some of the most highly trained drivers in the country to STGO level.

Carter Haulage’s director Carl Carter says he is paying attention to the Hubio driver scoreboards that monitor his driver’s behaviour.

He said: “We have 30 drivers on our books and they represent the company extremely well. Drivers are used to working in vehicles that have tracking and so far we haven’t had any red alerts in the past 12 months,” he added.

Catering for individual customer needs

Hubio is intent on providing customers with technology features that meet their individual requirements. When Carl spoke to the Hubio customer service team and requested an arrow to be placed against a vehicle on the map screen to show its direction of travel it was quickly added.

“I’m really pleased that Hubio Fleet took my suggestion on board and added an arrow. It saves time for me at a glance to know which direction my vehicles are travelling in. We carry 240,000 tonnes of sugar beet in the 24-week season and making sure I can divert a driver or reschedule a load quickly and efficiently is vital to optimise our vehicle fleet,” he said.

Hubio Fleet recently launched its integrated 3G video camera and vehicle tracking unit which transmits high quality images via the Cloud of a driving incident directly to its Fleet platform. It can immediately support an operator’s claim with First Notification of Loss (FNOL) in the event of an accident.

Carl is considering trialling the new Hubio Fleet 3G video camera system on the Carter Haulage fleet. He said: “I have cameras fitted on some of my other vehicles. They certainly help support those drivers who are travelling in and around town and city centres.”

Hubio Fleet’s general manager Russell Olive is excited to work with forward thinking truck fleets like Carter Haulage. He said: “Carl and his fellow directors run a highly professional and well run transport operation, and they value the support that vehicle tracking can provide in managing their vehicles, loads and drivers to optimise efficiencies. It’s great to see how their customers also value vehicle tracking. We wish them well in their next decade of vehicle tracking use,” he added.

To find out more about the new features please click here.

Case study: Skilled Labour Services saves £600 a month in fuel

Labour supplier Skilled Labour Services (Southern) Ltd reports it has succeeded in saving 15% off its fuel bill each month by using Hubio Fleet.

Based in Portsmouth, the firm supplies two, three or four man construction gangs across the South of England using a fleet of 16 modern five-seat vans. The firm estimates its spend on fuel has reduced by 15% since installing Hubio Fleet in each van.

Richard Allen installed Hubio Fleet OBD plugins in all 16 of his vans

Managing Director Richard Allen says he and his team log in daily to the Hubio Fleet dashboard, using the Live Map to see that his 16 vehicles are arriving at their sites on time. “What I really like about Hubio Fleet is being able to see the whereabouts of the total fleet at a glance,” he says. “I can cross check each vans total mileage its fuel bill. Hubio Fleet has also let me monitor out of hours use of the vans, so right away we can see which of our drivers are using them for private mileage. In the past we didn’t have this insight, but now that we do, we are saving around £600 a month off our fuel bill. That more than covers the ongoing costs of the Hubio Fleet platform.”

As well as monitoring fleet use, Allen also sets up geofences around congestion zones and toll bridges so he can receive an alert when one of his drivers has passed in and out of them, thus avoiding fines.

More recently he’s become interested in the monitoring driver behaviour. “Being able to see a fleet safety score has certainly been an eye opener for me,” he says. “Whenever you have drivers needing to get people to places on time, there are occasional instances of speeding. Using Hubio Fleet is certainly making me think more about the case for monitoring driver behaviour, so I’m looking forward to looking at ways to coach our drivers over the coming months.”

Team bolstered by telematics experts

Our Hubio Fleet tracker gives you safety, savings and the best customer service in the market, but that’s only possible if we have the very best staff.

This is why we have bolstered the Hubio Fleet team with the appointment of Russell Olive as general manager and Allan McLean and Gavin Lorimer as regional sales directors.

Russell joins us with over 14 years of senior management experience working in the vehicle telematics, connected car and accident camera markets so he is very well placed to ensure that Hubio Fleet is the very best it can be.

“Hubio Fleet is a fresh and exciting brand that is delivering a first class telematics solution to all types of commercial fleets,” he says. “Safety is at the forefront of our values and we believe that educating drivers on how to improve their driving style should be simple but also effective.”

Russell Olive

He adds: “With Hubio Fleet we’re really pushing on changing driving style as that leads to fewer accidents and less wear and tear on vehicles. It means we can help firms manage their risk, help them to coach their drivers to become safer and in many cases help them save up to 15% on their fuel costs.”

“Some of the other fleet trackers on the market struggle on delivering the customer service, but we’re we’re unique and we talk to people. Many of the larger tracker firms are trying to do everything for everyone, while we are focussed on doing it well.”

Those of you thinking of buying Hubio Fleet will speak to our two new regional sales managers at some point.

First there’s Allan McLean who is looking after the North region and knows first-hand the challenges that fleet managers face. He has over 20 years of working in senior management positions within the telematics, capital equipment and telecommunications sectors.

Allan McLean

Allan strives to work closely with clients to ensure they gain the maximum return on investment from their tracking solution and partnership with Hubio Fleet.

He says: “Hubio Fleet is bringing a fresh new perspective to the fleet market. They have built this platform off the back of their highly acclaimed and award-winning Usage Based Telematics solution for the insurance industry, applying principles from that to the fleet market.”

Meanwhile Gavin Lorimer will oversee the South West region and he says: “I’m looking forward to building the Hubio Fleet brand, whilst showing customers how Hubio Fleet can really help their business.”

Gavin Lorimer